Warranty Information

Every Custom Number Plate is made to the highest standards and backed by our comprehensive warranty.

Our Warranty Promise

At Custom Number Plates, we stand behind the quality of every plate we produce. Each product is crafted using premium, road-legal materials that comply with the latest BS AU 145e standards.

Warranty Coverage

Your purchase is protected by a 12-month warranty covering manufacturing defects, delamination, fading, and reflective layer faults under normal use conditions.

  • Peeling or bubbling of acrylic layers
  • Fading of reflective background or text
  • Adhesive or bonding failure
  • Manufacturing faults or incorrect finishes

Warranty Exclusions

Our warranty does not cover:

  • Damage caused by incorrect fitting, accidents, or misuse
  • General wear and tear
  • Plates modified after delivery (e.g., re-glued or cut)
  • Non-road-legal “Show Plates” used on public roads

Making a Warranty Claim

If you believe your number plate is faulty, please contact us using the form provided, including your order number and clear photos of the issue. Our team will assess your claim and aim to respond within 24 hours.

Return Address

Custom Number Plates
20 Wenlock Road
London N1 7GU
United Kingdom

12 Months

Warranty

Submit a Warranty Claim